Metrics are pieces of data that allow you to get a snapshot look at the health, productivity, stability and growth of your organization.
They can also be early warning signals of brewing issues such as missed customer service targets, or dangerous levels of debt, cash, expense, absenteeism or inventory shrinkage.
Which metrics are key to your business? That depends… And metrics MUST be easy to collect and simple to read, otherwise you won’t use them. Get help to define the right key performance metrics (KPIs) for your business, start tracking and take action to drive improvement.